Will All of the Customer Service by Automated by AI?
Will all of the customer service be automated by AI and software? Well, no. But. How do you take advantage…
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Future of Customer Service Automation
Your customers need help. They contact your organisation. Your organisation is able to help 85-90% of your customers, without anyone…
7 Reasons Why You Should Automate Customer Service
85% of all customer interactions will be handled without a human agent, within a few years. That’s been predicted by…
Can Your Customer Service Automation Do This?
Answers to all of these questions should be an emphatic yes!. To help you get there, here are some tips that’ll…
3 Mistakes You Must Avoid in Customer Service AI/Automation
How much is exactly the right level of investment in AI and automation in customer and supplier interactions? How do…